Amazon Security


Ordering online at Amazon.com is safe and easy--guaranteed!

We are so confident about the transaction security we offer on our site that we back every purchase with a security guarantee. None of the 1.5 million customers who have shopped at Amazon.com have reported fraudulent use of their credit card as a result of purchases made at Amazon.com.

Here is why shopping at Amazon.com is safe:

  1. Our secure server software encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. The encryption process takes the characters you enter and converts them into bits of code that are securely transmitted over the Internet.
  2. Most banks either cover all the charges that result from unauthorized use of your credit card or may limit your liability to just $50.
  3. If your bank holds you liable, Amazon.com will cover your liability up to $50 provided that the unauthorized use of your credit card resulted through no fault of your own from purchases made at Amazon.com while using the secure server.

A few important notes:

This guarantee only applies to credit card purchases made using Amazon.com's secure server.
This guarantee covers a maximum liability of $50.
In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

Still prefer to not send your credit card number over the Internet?

Just fill out our order form online, entering only your card's last five digits and its expiration date. Then, to finish placing your order by phone, call:

(800) 201-7575 (toll-free in the USA and Canada)
(206) 694-2992 (outside the USA and Canada)